Case details in every channel
Customer, reference and amount come from the collection case. The preview uses the product's own templates.
Debt collection for businesses in Germany
Overdue invoices, handled.
Recovio handles the collection of your outstanding claims. Keep track of each case, its correspondence and incoming payments.
- Built for German businesses
- Cases and payments together
- Eligible claims into collection
Day to day
Your collection cases in one place.
Open a collection case in the demo to review the customer, due date and outstanding amount.
Add your claim
Add an invoice or import a batch. Recovio checks the required details and dates.
Hand over for collection
Recovio checks the collection requirements. You can then hand eligible claims over for collection.
Track payments
Payments and instalment plans stay attached to the collection case, so you can see how much is still owed.
Customer communication
See what your customer sees.
The letters and messages Recovio prepares for your customers. Choose a channel to see the output.
Payments belong to the case
The payment link opens the checkout for this claim. Notices and payment details stay attached to it.
RE-2026-0142
Customer: Hoffmann Bau GmbH
€4,820.00outstanding
Payment request: RE-2026-0142
RecovioTo: Hoffmann Bau GmbH
Email from the collection notice template.
Before handover
Not every unpaid invoice belongs in collection.
Before taking on a claim, Recovio checks for default, limitation periods and recorded objections. Disputed or time-barred claims are not taken into collection.
Frequently asked questions
Who is Recovio for?
Businesses in Germany that want to hand outstanding claims to a debt collection provider. With Recovio, you can follow your collection cases and incoming payments in the dashboard.
How do I submit a claim?
Create an account, then add the unpaid invoice or import a batch. You can then hand eligible claims to Recovio for collection.
Which claims can enter collection?
The collection requirements must be met. Recovio checks for default, recorded objections and limitation periods. Disputed or time-barred claims are not accepted for collection.
Where do my customers send payments?
Use the payment link in the notice. It opens the checkout for the case and shows the payment options available for it.
Can I track instalment payments?
Yes. The dashboard shows the instalment plan, incoming payments and instalments still due. These details stay attached to the collection case.
What happens when a customer disputes a claim?
We record the objection and pause collection while we review it.
Let's talk about your outstanding claims.
Looking to hand claims over for collection? Tell us what you need. We'll help you work out whether Recovio fits.
info@recovio.de